Customer Service Doofus
My manager has a feature on his personal web site called "Customer Service Doofus", which describes a funny conversation between him and a cashier. Here's one from me:
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Jenelle and I visited Toys R Us this evening, shopping for gifts for our nephew Lucas and our cousin Hunter, both of whom have birthdays coming up.
We approached the checkout aisle with our merchandise. After a quick greeting, the cashier asked, "Can I have your phone number?"
This is a growing phenomenon in the retail industry. After having been asked for my zip code at the Gap earlier this evening, I was somewhat wary of granting this request. So, in hopes of understanding more about this need for information, I responded to the question with another question.
"What do you need it for?"
The cashier quickly responded, "It's for our mailing list."
My desires for clarity stifled by this cryptic reply, I had no choice but to make another query.
"You need my phone number for a MAILING list?"
"Yeah, if you're listed."
I could tell by the sound of the cashier's voice that I had reached the limit of her understanding of the process. Seeing that customers were beginning to line up behind me, I ended the conversation with the safest way out.
"I'd rather not divulge that information."
The cashier entered "999-9999" or something like that, and the rest of the transaction proceeded normally.
On the way home, Jenelle and I thought of some funny replies that you can use when a cashier asks for your zip code, phone number, or some other bit of personal information:
"Sure, but only if I can have yours."
"But I just met you."
"Sorry, I'm taken." (Raise left hand and show off ring)
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I know that this story isn't all that funny. However, I hope that regular weblog readers (i.e. Mom) will enjoy reading it for a change of pace.
Have a good night, all!
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Jenelle and I visited Toys R Us this evening, shopping for gifts for our nephew Lucas and our cousin Hunter, both of whom have birthdays coming up.
We approached the checkout aisle with our merchandise. After a quick greeting, the cashier asked, "Can I have your phone number?"
This is a growing phenomenon in the retail industry. After having been asked for my zip code at the Gap earlier this evening, I was somewhat wary of granting this request. So, in hopes of understanding more about this need for information, I responded to the question with another question.
"What do you need it for?"
The cashier quickly responded, "It's for our mailing list."
My desires for clarity stifled by this cryptic reply, I had no choice but to make another query.
"You need my phone number for a MAILING list?"
"Yeah, if you're listed."
I could tell by the sound of the cashier's voice that I had reached the limit of her understanding of the process. Seeing that customers were beginning to line up behind me, I ended the conversation with the safest way out.
"I'd rather not divulge that information."
The cashier entered "999-9999" or something like that, and the rest of the transaction proceeded normally.
On the way home, Jenelle and I thought of some funny replies that you can use when a cashier asks for your zip code, phone number, or some other bit of personal information:
"Sure, but only if I can have yours."
"But I just met you."
"Sorry, I'm taken." (Raise left hand and show off ring)
--------------------------------------------
I know that this story isn't all that funny. However, I hope that regular weblog readers (i.e. Mom) will enjoy reading it for a change of pace.
Have a good night, all!
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